Privacy Notice

ADHD Path services are provided by High Street Health Ltd, trading as Ready Health (Companies House 15044189), 22 High Street, Standish, Wigan WN6 0HL. We are the data controller for the personal information we hold about you.

ICO registration number: ZB729645. Data protection lead: Shamir Patel, Registered Manager — contact hello@adhdpath.co.uk (marked 'Data protection') or write to the address above.

We collect the information needed to assess and care for you safely.

We use your health information to provide your assessment, diagnosis and treatment (UK GDPR Article 6(1)(b) contract and Article 9(2)(h) provision of health care). We keep records to meet our legal and regulatory obligations (Article 6(1)(c)).

We only contact you about our services after a screening questionnaire, or for marketing, where you have given consent (Article 6(1)(a)). You can withdraw consent at any time.

We share information only where needed for your care or where the law requires it: for example with your NHS GP (such as your assessment outcome or a shared care request), our partner pharmacy Pharmacare (GPhC premises 9012877) to dispense prescriptions you ask us to send there, and trusted IT, booking and email providers who process data on our behalf under contract. We will share information without consent only where there is a legal duty or a safeguarding concern.

We keep health records for the periods recommended for healthcare records in England — for adults usually 8 years after the last contact, and for children until their 25th birthday (or 26th if they were 17 when treatment ended). We follow the NHS England Records Management Code of Practice (2023) for retention periods.

You have the right to access the information we hold about you, to ask us to correct it, to object to or restrict certain uses, and to withdraw consent where we rely on it. Some rights, such as deletion, are limited for health records we are legally required to keep.

Our website uses essential cookies so it works properly. Our 'Ask ADHD Path' assistant stores the questions asked (not your name) so we can improve our information; please do not enter personal health details into it.

We use essential storage so the site works (for example, remembering your cookie choice and keeping staff signed in). These are always on.

With your consent only, we use Google Analytics 4 (Google Ireland Ltd) to understand which pages are useful, Microsoft Clarity (Microsoft Ireland) to see anonymised interaction patterns so we can improve accessibility and usability, and Google Ads conversion measurement to know whether our adverts lead to bookings. No analytics or advertising cookies are set until you choose 'Accept' in the cookie banner.

We do not send your screening answers, assistant questions or health information to analytics providers. Analytics records events such as 'booking completed', 'phone number tapped' or 'screening questionnaire completed' without the content.

You can change or withdraw your choice at any time using 'Cookie settings' in the footer of every page.